Your Documents Are Secure From Pickup to Delivery and All Points in Between.

At IMR Digital we understand that the security of your documents and data is vital. That’s why we’ve established ironclad security protocols that ensure security every step of the way during our service processes.

It all starts once we take possession of documents for processing. Our bonded and insured couriers first verify that all document boxes to be transported have been properly labeled. We then do a pre-transport document box inventory and ensure that the boxes are securely closed.


During transportation, the delivery vehicle remains securely locked at all times. No one, other than IMR Digital employees, will have access. Our fleet of transport vehicles is tracked from point-to-point along their route from your location to the IMR Digital production facility.

Upon arrival, the transport vehicle is immediately parked in the secure and climate-controlled unloading area inside our facility in West Hazleton, PA. As document boxes are unloaded, they are logged into the IMR Digital Production Tracking system. Our tracking system captures details including customer name, type of records, quantity of boxes in the lot, and assigns each box a unique identifier. The shipment is then verified against the original pre-transport inventory log.

During the production process, we provide storage for your documents and data in our high security area, which has strictly controlled access. As each project is readied for production, the document boxes are moved from secure storage to the production floor for processing.

Project materials are monitored and logged as each step of the production process is completed. After the final production stage, the materials are immediately returned to their secure storage location.

Once the production process has been completed, the original documents and / or digital files are returned by IMR Digital, a third-party courier, or by secured electronic transfer.