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Technology Solutions
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What is ECM?Whether or not you instantly recognize the term, Enterprise Content Management (ECM) technology is probably already in use within your organization. Maybe a department is scanning paper documents. Perhaps multiple business units are participating in a complex business management project. ECM is the umbrella term for a range of technologies to store and maintain corporate knowledge, including document imaging and management, workflow, enterprise report management, E-mail management and more. A properly executed ECM solution helps control the cost of doing business by reducing cycle times, lowering cost-per-unit, improving customer service and accomplishing more work with the same number of employees. A fully integrated ECM suite saves time by allowing you to centralize and control information from virtually any source using a software application that can be installed on a premises-based network or hosted from a secure data center. This repository can encompass all incoming documents such as E-mail, faxes and scanned items as well as internally generated reports and documents from desktop applications. It is also possible to track the location and use of physical copies of documents (e.g., an original deed or a set of blueprints) through the same single interface. At its most basic functionality, using an ECM solution creates a secure system for multiple workers to share information. But an integrated ECM suite offers additional advantages. Everything from initial purchase orders and invoices to the check report on which the payment appears can be retrieved. A built-in, cross-referencing feature allows users with proper security to move from one related document to another via a mouse click. Still not sure what ECM is? Watch this helpful video that explains how ECM enables the management of an organization's information, wherever it exists. |