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Industry Experience
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Patient Portals Patient portals from IMR Healthcare can be integrated with almost any hospital information management system and provide dual benefits of more efficient patient registration and empowers patients to information access. Built upon the OnBase software platform, each Patient Portal is customized for the individual healthcare organization or practice. Ease Of AdoptionFrom bank accounts to utility bills, patients have quickly grown used to accessing and managing personal information via a computer interface. They're looking to you to do the same with their medical information. Easy access to health information is fast becoming a requirement for patients looking for healthcare options. With the IMR Healthcare Patient Portal, your healthcare organization can provide patients secure access to their information and reduce costs at the same time.  Patient Portal DemoLearn more about the benefits of Patient Portals More Efficient Patient RegistrationThe IMR Healthcare Patient Portal eliminates the tedious tasks of registration for both patients and staff with access available online or at an onsite self service kiosk. This enables you to reduce front office waiting times, while reducing patient frustration. The improved patient experience starts with registration. Patients can view and verify their demographic information, confirm insurance policy details and update information. In addition, patients can review and sign HIPAA consent forms. Patient Information 24/7 AccessNearly 70 percent of U.S. adults look for health information online. Healthcare organizations that provide a Patient Portal can give patients 24-hour access to scheduling, bill payment, test results and more. With the option for online access, the Patient Portal provides patients with the ability to make appointment requests and complete pre-registration information. Patients can also check scheduled appointments, review pre and post-care instructions and make account information requests. More Engaged Patients = Better Outcomes With the Patient Portal, your healthcare organization engages with patients in a brand new way. And countless studies show the more patients are involved in their care, the better the outcomes. With online results from your lab system, patients can look at lab results (after clinical personnel have reviewed them). They can also view and update information such as allergies, medications, recent surgery information and diagnoses. Physicians can use it to make decisions that are more informed, and ultimately, it can improve patient safety. Another feature allows authorized users to assist in the care of their family members online. They can request appointments, update information, pay bills, etc., for family members, as well as for themselves, from one login. That way, caregivers can more easily access information for family members and play a bigger role in their care. Allows Staff To Focus On Patient CareWith a patient portal system, visits are spent on patient care, not repetitive processing chores. To patients, your healthcare organization is more convenient and ahead of the curve. For staff, they deal with fewer phone calls and handle more patients in less time.
Meaningful UseHealthcare providers are struggling to comply with the definition of meaningful use for electronic health records. IMR Healthcare provides the solution to achieve interoperability of all the clinical systems in a healthcare setting, regardless of what EMR is in place. Improve Cash FlowPatient portal systems help strengthen cash flow with online payments. The same insurance information patients update online not only speeds registration, it also speeds the revenue cycle. With the most current information available, billing and business offices start off with everything they need to get the revenue cycle going quickly. The Patient Portal also speeds up bill payment. It gives patients the power to review and pay bills online. That means your healthcare organization eliminates the delays of mailing payments or calling with questions. Patients can submit payments faster and your organization can process them faster, too, making cash flow stronger. 
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