IMR Housing Authority Solutions

In today's housing authority environment, processing inefficiencies can result in lost funding and fines. The IMR Housing Authority Solution provides automation of the paper-intensive processes for housing authorities dealing with Section 8 and public housing administration.

The handling and processing of required paper documents is time-consuming and costly. Locating and retrieving paper documents often causes bottlenecks in information workflow. IMR's Housing Authority Solution digitizes, standardizes, and automates mission-critical processes associated with housing program administration.

Easy Integration With Tenant Management Software

Regardless of which tenant management software application you are using, IMR can help you address the challenge that your supporting documentation presents to your housing authority case workers. Our Housing Authority Solution integrates easily and seamlessly with any type of tenant software programs and provides an electronic document repository that instantly retrieves images of supporting documents (drivers' license, social security cards, etc.).

Streamline The Entire Housing Authority Process

IMR's Housing Authority Solution enables streamlined tenant management, back office management, compliance, security, and long-term retention of critical data.

• Accelerate retrieval and sharing of documents.
• Reduce time spent on documentation preparation and storage/filing.
• Provide the ability to recover from a disaster.
• Keep sensitive information private and secure.
• Reclaim physical space taken up by paper document storage.

IMR Housing Authority Case Study

York Housing Authority IMR's document management system enabled the York Housing Authority to integrate supporting documents into their ECM and eliminate massive amounts of paper files.

Tenant Management

IMR's Housing Authority Solution integrates with tenant management applications and creates an electronic repository of supporting documents required for eligibility determination and recertification. Documentation from outside sources including Social Security cards, green cards, proof of income, etc., are all available as digital images with a simple mouse click.

Managing a large number of existing tenants is also much easier with the reduction of reliance on paper files. Multiple caseworkers can access a tenant's file simultaneously. This shared access allows employees to quickly find the particular documents they need. The IMR Housing Authority Solution also identifies the required documents that are missing from the file, saving case workers considerable time and giving them confidence in the accuracy of the documents they are reviewing.

Compliance & Audit Trail

Many housing authorities administer federal HUD dollars and are subject to detailed audits, which require a significant review of information. Audits require time-consuming efforts by employees who must manually page through voluminous files to verify content. With IMR's Housing Authority Solution organizations can quickly locate and easily access the specific documents needed to provide an audit trail.

Auditors can also be provided temporary access to the system to facilitate the process and enable them to conduct their own research and retrieve the desired electronic document images directly with no need for employee intervention.