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IMR Government Case Studies

Case Studies

Enterprise Content Management - Allegheny County
The Controller's office of Allegheny County wanted to upgrade its use of Enterprise Content Management (ECM) technology, as well as utilize newer technologies of data and document capture, in order to save the County and its taxpayers money.

Case Studies

Register Of Wills Document Management - Allegheny County
The Enterprise Content Management system streamlined operations and improved efficiency for accessing wills, marriage licenses, adoption papers and numerous other legal documents.

Case Studies

Poll Worker Payment Processing -
Allegheny County Controller's Office

Allegheny County, like many local governments, constantly investigated ways to reduce cost without reducing services. One area targeted for potential cost saving was the process of managing payments made to the County's election poll workers.

Case Studies

Human Services Case Management - Crawford County
With guidance from IMR, Crawford County implemented an Enterprise Content Management (ECM) system to improve overall productivity and management of the documents required for the County's case management.

Case Studies

Enterprise Content Management -
Dauphin County Prothonotary's Office

Increased efficiencies gained with the Enterprise Content Management system allows the Dauphin County Prothonotary's office doing more work with fewer employees.

Case Studies

Document Management Solution -
State of Delaware Office of Pensions

In an effort to maintain comprehensive records of all pensioners in the State of Delaware, the Office of Pensions sought to replace an existing system with an enhanced document management solution based on the OnBase software platform.

Case Studies

Judicial Records System - Lehigh County Clerk of Courts
When Lehigh County consolidated their clerk of courts, register of wills and recorder of deeds office, they turned to IMR to provide a land records system to improve efficiency and functionality.

Case Studies Business Process Optimization -
Pennsylvania Department of Agriculture

The Pennsylvania Department of Agriculture Bureau of Dog Law Enforcement has significantly reduced the time spent on processing and reviewing applications once IMR introduced their Business Process Optimization.
Case Studies

Enterprise Content Management -
Northumberland County Prothonotary's Office

The Northumberland Prothonotary's Office implemented an ECM system that has helped the County streamline the capture, processing and access to public court records, as well as maximize productivity.

Case Studies Microfilming - NYC Civilian Complaint Review Board (CCRB)
IMR has allowed New York City CCRB to manage volumious files while providing secure storage by implementing cost-effect microfilm solutions for permanently preserving records for easy accesiblility, regardless of changes in technology.
Case Studies

Document Management Solution - PENNVEST
PENNVEST implemented a document management solution based on the OnBase software platform to create a virtual office environment, improving efficiency and functionality of as well as huge cost savings.

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