Workflow Increases Efficiency & Accuracy

Workflow Defined

Workflow is an electronic document routing system that enables users to process work more efficiently, faster and more accurately than with traditional paper processing. Workflow streamlines collaboration and business processes; and accelerates the completion of critical business tasks for a wide range of applications.

Who Will Benefit

• Government
• Healthcare
• Financial
• Engineering
• Insurance
• Manufacturing
• Education

How It Works

The Workflow module uses a configurable set of rules and actions to route documents through a user defined business process. The point-and-click configuration of Workflow enables organizations to quickly deploy robust workflow solutions, streamline business processes, and create the opportunity for continuous improvements.

Documents enter Workflow in a variety of ways: electronic forms filled out on the Internet; document imaging; input processors; receipt of an E-mail or fax; and documents that are imported manually. The Workflow rules and actions ensure that documents are distributed in a standard and controlled manner, ensuring that business rules and practices are followed.

Workflow can prompt users for input or automatically process documents, based on information such as a keyword, the type of document, when the document arrived, the presence of a supporting document, or information from a line of business system.

Documents can be processed with employees handling only exceptions; in a conventional manner, where the processing requires heavy human intervention; or by some combination of the two.

IMR Custom Solutions

IMR utilizes Workflow as the platform to build its custom solutions to help governments and commercial clients become more efficient and productive. A company's ability to manage its business processes and adapt quickly can determine its success in the market place.

Who Will Benefit From Workflow

Any company that wants to increase productivity, reduce errors, facilitate contingency planning, and increase customer satisfaction by automating business processes and optimizing employee efforts will benefit from Workflow.

Industries that will benefit from utilizing Workflow; within departments or throughout the entire enterprise; include governmental agencies, manufacturers, insurance companies, financial services, healthcare, distribution, and many others.

Business Benefits

• Increases the efficiency of business processes by 25 to 75 percent
• Ensures that established business practices are followed
• Provides a clear audit trail
• Empowers users by providing all relevant information, when making decisions
• Delineates a clear picture of a document's status in a given business process
• Provides a clear snapshot of the whole business process productivity

Technical Features

• Point and click configuration
• Load balancing
• Timers for follow-up and processing
• Simultaneous notification
• Alternate routing logic
• Ad-hoc workflow
• Web Services Integration Support
• VB scripting for integration with legacy systems

For additional information please call us at 1-800-446-2826 or email us at info@IMRdigital.com